RESUME
Carsten Ley
born 1975 in Crailsheim, Germany
studied and worked in 2001 in the UK
lived and worked from 2003 to 2006 in Mexico
residing since 2012 in South East Asia
Entrepreneur, Enabler & Project Lead in Customer Experience, Agile / Change Management & Business Transformation. Leading large scale project implementations in Europe, Latin-America & South-East Asia. Experienced public speaker and trainer.
WORK EXPERIENCE
Asia PMO | Founder & Consultant | since 2019
RMIT | Business Lecturer | since 2025
Easy Credit | Director PMO, Process & CX | 2018 - 2019
Lazada | VP Customer Experience & Service | 2016 - 2018
Home Credit | CX & Project Manager | 2013 - 2016
Deloitte Europe | Project & Change Consultant | 2008 - 2012
Citibank Germany | Project Coordinator | 2006 - 2007
Previous work assignments in VW Mexico, Rolls-Royce UK and IBM Germany for Project Management, Employee Experience & Training
Special Skills
Straight-talker, spontaneous, funny and sharp. Broad knowledge about various industries and economical, social and cultural topics.
High energy performances with vast audience interaction and animation.
Fluent in German, English and Spanish.
Part-time Stand-up Comedian.
Achievements
